Computer Services

 The Computer Services office is located on the first (basement) floor of the Administration Building.

Computer Services exists to manage the campus computer network and institutionally owned machines; to assist students with access ing the campus network with their personal computing devices; and to deal with all technology based initiatives on campus.  An on-line help-desk solution is available for logging your support requests and finding self-serve solutions.  The links on the side-bar of this page should direct you to the specific resources you need.

• Current policies are listed here: http://www.cauc.ca/computerservices/Policies

• CUC Wireless Network Changes: The CUC wireless network (SSID = CUC) is now encrypted using the WPA2-PSK protocol. When you attempt to join the CUC wireless network, you will need to enter "cucwireless" (that is all small letters without the quotes) as the pre-shared 'key'. Your computer should remember this and you should not be prompted for it again. You will also see another network with the SSID "CUC-Guest" that may be joined, and Internet access will be granted after clicking the "Join Network" button. This "guest" wireless network will remain un-encrypted and have limited services, like no connection to printing or other campus services.  It is intended for Internet only access for campus guests and for use before students may have their computer registered to access the regular CUC wireless network that has full campus access. In the PAA building and Maple Hall, the SSID is PAA.  The PAA network has the same access and services that the CUC netowrk does, but the CUC-Guest network will not be available in these buildings. 

• iPhones:  The software  necessary to provide native synching of iPhones/iPods/iPads with our GroupWise email system is currently in beta, due to be released in Sept/Oct.  When it is available we will implement it. Until that time, Windows mobile and Palm based devices (as well as many other such as Symbian, J2ME and BREW based deices) can be synchronized by using the current GWMobile solution provided at  http://gwmobile.cauc.ca.  Until that time, there are a couple nice apps available from the iTunes stors callled GW Mail and GW Calendar that provide nice real-time access to your GroupWise email and calendar.  They do not synch with the native apps like the future solution will, but may suit your need in the mean time.  Please contact us if you have further questions or need assistance in setting up any of these options.

• Information on setting up your personal computer for accessing the CUC Campus network access is provided here.

• New feature:  Click here to see live wireles network statistics and check system health for the CUC network, or here for the PAA network.

• Computer Services has some used equipment for sale.  Check the Sales link for more information